Warranty & Shipping Information
Everything you need to know about our guarantee, returns, and delivery.
100% Money Back Guarantee
All products purchased from Soundproofing Products are backed by our exclusive 100% money back guarantee.
If a product is not as advertised, you can return it undamaged & unopened within 7 days for a full refund.
Exclusions: Freight costs & restocking fees may apply. Return shipping is your responsibility.
Soundproofing Products reserves the right to decline a refund if the product is deemed as advertised.
By placing an order, you agree to these warranty terms.
⚠️ Note: There are no returns on non-stocked items. Please double-check before ordering.
Shipping Across Australia
Orders are typically dispatched the next business day after payment.
Mass Loaded Vinyl (MLV) & Acoustic Pipe Lagging Rolls are shipped via local couriers (commonly EGO Couriers) You can visit their webpage here www.e-go.com.au
Tracking & insurance included for all MLV products. Tracking details are sent upon dispatch.
Shipping Calculator & Rates
Check your suburb for shipping costs at Shipping Calculator
For MLV & Pipe Lagging, use:
Suburb: 3011 or 4014 (closest to you)
Type: Tube
Weight: 32kg
Dimensions: W=140 / H=15 / D=15
Quantity: as ordered
Shipping Calculator & Rates
Shipping methods vary based on location.
For detailed info, email ✉︎ info@soundproofingproducts.com.au